Luxury hotel meets AI technology
AI-Powered Hotel Transformation

Transform Your Hotel Operations with Sara AI

Unlock the Power of AI. Seamless stays made simple, from booking to checkout, in +100 languages. The complete AI concierge for modern hospitality.

Sara AI - Your AI Hotel Assistant
+100 Languages
10x Faster Check-in
24/7 AI Support
Our Story

About Microsystem

A legacy of innovation in smart connectivity since 2011

Microsystem - Smart City Connectivity

Founded in 2011, Microsystem is a leader in smart Wi-Fi solutions powered by Artificial Intelligence. Our journey began with the goal of transforming connectivity experiences, and today we provide advanced services to enterprises, hotels, and smart cities.

With a focus on optimizing network performance and improving user experiences, Microsystem AI Wi-Fi offers comprehensive solutions that integrate network management, security, and marketing. Our solutions are tailored to the evolving needs of clients, helping them achieve superior performance through technology-driven innovations.

Our flagship product, Sara AI, represents the pinnacle of our AI-driven approach — transforming how hotels operate, communicate with guests, and drive revenue through intelligent automation.

Our Traction

Our traction has been exciting:

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Users
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Daily Active Users
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Connections
+ 0M
Devices
+ 0%
Renewal rate
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Conversion rate
Sara AI Modules

The Sara AI Revolution

21 AI-powered modules designed to transform every aspect of hotel operations

Speedy WhatsApp Check-In

10x faster check-in process, eliminating $16,000+ in hardware costs. Guests check in seamlessly via WhatsApp before arrival.

10x Faster

Voice Reception Assistant

Speaks with guests in 100+ languages, acting as a 24/7 front desk agent to handle inquiries and services instantly.

+100 Languages

Chatbot for Reservations

Trained on your hotel's knowledge base to provide instant 24/7 replies via WhatsApp, FB Messenger, and Instagram.

24/7 Support

AI Sales Navigator

Boosts bookings and occupancy through daily automated analysis of your hotel's SWAT compared to competitors, providing smart pricing suggestions.

Smart Pricing

Daily Briefing GM Reports

Sends a daily WhatsApp report 15 minutes before briefing meetings, summarizing the past 24 hours of activity and proposing solutions to existing issues.

AI-Generated Insights

Smart Complaint Center

Analyzes complaints via voice tone and text to identify satisfaction levels and responsible departments, alerting managers on WhatsApp.

Smart Routing

Restaurant Reservation

Manages table bookings, drives revenue through upselling strategies, and integrates guest bills directly into the PMS.

Real-time Booking

SPA Reservation

Organizes spa schedules, boosts occupancy, manages upselling, and integrates billing into the PMS for a smooth guest experience.

Seamless Booking

Order Taker

Allows guests to request food or hotel services via simple messages, which Sara then ensures are delivered correctly.

Instant Delivery

Sara AI WhatsApp Bot

An all-in-one bot that answers guest questions anytime while handling bookings, requests, complaints, and suggestions.

All-in-One

Voice Conversational Agent

Enables guests to complete bookings and payments in one simple step via phone with no complicated systems required.

Easy Payments

Sara AI Mobile App

A dedicated app for guests to manage bookings, unlock exclusive deals, and access hotel services 24/7.

Exclusive Deals

AI Wi-Fi Management

Uses AI to distribute Wi-Fi speed based on hotel occupancy rates and guest activities to ensure maximum satisfaction.

Dynamic Speed

AI Wi-Fi Marketing

Turns the guest Wi-Fi into a marketing engine that collects data, launches targeted campaigns, and increases direct revenue.

Direct Revenue

AI Wi-Fi Guest Assistant

Enables guests to request high-speed Wi-Fi, purchase premium packages, locate family, and assign IoT devices.

Smart IoT

PMS Integration

Ensures all bookings and invoices are automatically synced with major PMS systems (Opera, Comsys, Kwentra, Suite8) without manual effort.

Seamless Sync

Humanized Guest Surveys

Uses emotional intelligence to check on guests daily via voice messages, gathering feedback and resolving issues.

Emotional AI

AI Wi-Fi Admin Assistant

Allows IT admins to manage the network via Telegram/Messenger, assign IoT devices, and manage user access.

Network Control

AI Email Agent

Automatically receives and confirms travel agency bookings and handles replies to various guest inquiries.

Auto-Replies
Enterprise Wi-Fi Network Visualization
Enterprise Solutions

Enterprise Wi-Fi Solutions

Powerful network management & security for modern hospitality enterprises

Advanced Bandwidth & Speed Management

Traffic shaping, QoS policies, and intelligent bandwidth allocation. Separate download/upload speeds, set daily quotas, and auto-downgrade heavy users to maintain premium experience for all guests.

Centralized Wi-Fi Marketing & Data Capture

Fully compliant with Egyptian Cybercrime Law 175 and GDPR. Capture guest data through customizable captive portals with drag-and-drop design, enabling targeted marketing campaigns and loyalty programs.

Gateway-level Firewalls & Cybercrime Tracking

Enterprise-grade security with abuse detection, automatic account blocking based on behavior analysis, and comprehensive cybercrime tracking to protect your network and guests.

Enterprise Wi-Fi Analytics Dashboard
Our Customers

Trusted by Leading Hotels

Powering AI-driven hospitality across the region's finest properties

Mövenpick Hotels & Resorts
Sheraton
Domina Coral Bay
Orange Bay
El Gouna
Palm Royale
Porto Hotels
Serenity Hospitality Group
Baron Hotels & Resorts
Brayka Resorts
Captain's Inn
Sentido Caribbean
Casa Cook El Gouna
Charmillion Hotels & Resorts
Cook's Club
Dreams Resorts Egypt
Elite Hotels
Fanadir Hotel
Fantazia Resort
Mövenpick Hotels & Resorts
Sheraton
Domina Coral Bay
Orange Bay
El Gouna
Palm Royale
Porto Hotels
Serenity Hospitality Group
Baron Hotels & Resorts
Brayka Resorts
Captain's Inn
Sentido Caribbean
Casa Cook El Gouna
Charmillion Hotels & Resorts
Cook's Club
Dreams Resorts Egypt
Elite Hotels
Fanadir Hotel
Fantazia Resort
Mosaique El Gouna
La Maison Bleue
Ali Pasha
Ancient Sands
Azal
Strand Beach
Sultan Hotels
Sunny Days
Taba Heights
The Chedi
The Zen Resort
Three Corners Sea Beach
Three Corners Rihana
Tolip Hotels
Trophy Hotels
Turtles Inn
Djibouti Airport
EgyptAir
Mosaique El Gouna
La Maison Bleue
Ali Pasha
Ancient Sands
Azal
Strand Beach
Sultan Hotels
Sunny Days
Taba Heights
The Chedi
The Zen Resort
Three Corners Sea Beach
Three Corners Rihana
Tolip Hotels
Trophy Hotels
Turtles Inn
Djibouti Airport
EgyptAir
Trusted Partners

Seamless Integrations

Integrated with the world's leading platforms and PMS systems

Oracle Opera PMS Oracle Opera
Micros Fidelio Suite8 Micros Fidelio
Comsys Software Comsys
Kwentra Kwentra
Booking.com Booking.com
WhatsApp WhatsApp
Telegram Telegram
Gmail Gmail
Instagram Instagram
Messenger Messenger
X (Twitter) X (Twitter)
Salesforce Salesforce
SendGrid SendGrid
Orange Orange
Why Microsystem

Why Choose Us

The definitive AI-driven competitive edge for your hotel

Direct Vendor & Support

Partner directly with the innovators. Microsystem provides every hotel with a specialized expert account manager, dedicated R&D in Egypt.

360° PMS Integrations

We don't do generic tech. Our solutions are tailored for hospitality. The only vendor offering out-of-the-box direct PMS integration (Opera, Suite8, Kwentra, Comsys) via DB directly.

Built-in AI Engine

Drive intelligence into every layer. Our native AI dynamically controls guest Wi-Fi bandwidth, analyzes your daily SWAT, sets smart pricing across channels, and handles reports.

Revenue & Operations Mastery

Transform costs into profits. Eliminate useless hardware like check-in kiosks. Achieve fully paperless operations while generating new revenue through AI Wi-Fi marketing.

Flawless Guest Control

Conquer modern connectivity hurdles. Automatically manage early check-ins, late check-outs, private browser auto-login issues, while preventing unauthorized staff usage.

Trusted by Industry Giants

Empowering Egypt's largest networks, from 1.5M monthly sessions in El-Gouna's Wi-Fi City to top-tier brands like Sheraton, Mövenpick, Cairo Airport and Orange.

Get In Touch

Ready to Transform Your Hotel?

Book a free demo and see Sara AI in action at your property

Book a Free Demo

Fill in your details and our team will contact you within 24 hours.

Our Global Offices

HQ — Cairo, Egypt

Smart Village, Cairo-Alex Desert Road

Red Sea Branch — Hurghada

Hurghada, Egypt

UAE — Abu Dhabi

Musafah M3, Abu Dhabi

KSA — Jeddah

Jeddah, Saudi Arabia

Europe — Amsterdam

Amsterdam, Netherlands